Purchasing my new Wireless mobile router from the 3gstore was easy and a great on line purchasing experience…no hasels . BUT the 3gstore kicker that made my purchase of the Cradlepoint product from the 3Gstore an excellent choice was the post initial instaliation suport I needed and received first call when I needed it most . One phone call and a little coaching from a very knowledgable 3gstore support tech and my 4G configuration was smokin…. Outstanding support and excellent products. I will be a return customer. Thank you Pat Riley