General Shipping Information
Most products purchased from 3Gstore will ship from our main warehouse location in Cary, IL via FedEx. Verizon Wireless and AT&T devices, including cell phones, will ship from our Virginia warehouse via FedEx. 3GStore.com can only ship to street addresses - no PO boxes - within the 50 US States, Canada, Puerto Rico, and the US Virgin Islands (for information on USPS shipping to select locations, please see below).
Our cutoff time for same-day shipping is 3pm CST (Monday - Friday) for "In Stock" items (if a product is out of stock, you will receive a notification when you add the item to your shopping cart), with the exception of Sprint, Verizon Wireless, and AT&T services. Orders for Sprint, Verizon Wireless, and AT&T services must be placed by 1pm CST for same-day processing; please note that carrier delays can occasionally arise and you will be contacted in these cases. All orders placed Friday after the 3PM CST cutoff time or on Saturday / Sunday / Holidays will ship on the following business day.
If there are any problems with your order (i.e. incompatible products, trouble with your shipping address, etc) you will be contacted promptly by both phone and email, so please double check that the contact information you provide is accurate!
Please note that 3Gstore reserves the right to cancel or void any coupon or promo code at any time. Expired, unauthorized or duplicate coupon or promo codes will NOT be honored.
Shipping Methods and Charges
For items shipping from our main warehouse in Illinois, 3Gstore can ship Fedex Ground, Express, 2nd Day, Overnight (including early AM where available), and FedEx Saturday Delivery. For all services, a "day" is a normal business day, not a weekend or holiday. Overnight orders shipped on Friday will arrive Monday. 2nd day orders shipped on Thursday will arrive Monday.
The map below shows an estimate of how many business days an order shipped via FEDEX GROUND delivery will take:
FedEx charges are calculated based on the weight of the products and the destination zip code. To see estimated shipping costs you can click on the "Estimate Shipping" button (like the one on right side of this paragraph) after adding items to your cart. A pop-up window will allow you to select your state and enter your delivery zip code and will then display the different shipping options and prices available to you.
"Will Call" pickup is available for most products at our Cary,
IL warehouse by appointment only. If you are interested in picking up your order, please call
us before placing your order.
We now also offer USPS as an option for shipping addresses in Alaska, Hawaii, Puerto Rico, and the US Virgin Islands. Please note that because USPS orders take longer to process, they will be shipped no sooner than the next business day. Same-day shipping is not available for USPS orders, even if placed before the 3pm CST cut-off time. 3Gstore makes every effort to ensure that ALL orders are shipped in a timely fashion.
3Gstore is also able to ship to Canada via FedEx. To simplify delivery, 3Gstore will collect all taxes (GST/PST/HST) as part of our invoice so that the customer is not responsible for having to pay taxes when they receive their package.
Order Status
We typically email tracking numbers by 5pm CST the day your item ships. You can also Log In to your account and see the status and tracking number. Please note that your tracking number may not register with FedEx until the package actually leaves our warehouse.
Orders for Verizon Wireless and AT&T products and services ship from our warehouse in Virginia via FedEx and can also be tracked online at http://whereismyorder.com.
Shipping Policies
For your protection, your 3Gstore order MAY be shipped with a signature required.
NOTE ABOUT WEATHER DELAYS: If your package is being delivered to an area affected by severe weather (hurricanes, heavy rains and flooding, etc), please note that neither 3Gstore nor FedEx can be held responsible for any delays caused by weather and FedEx does NOT issue shipping refunds for shipments delayed by weather. Always check your tracking information at FedEx.com for up-to-date information on your package's status.
Due to bank and address verification restrictions, we are currently only able to ship to the 50 US states, Canada, Puerto Rico and the U.S. Virgin Islands.
We cannot ship to PO boxes.
Any refused shipments will be subject to an automatic 20% restocking fee.
Click here to view 3Gstore's return policy
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