3Gstore Tip Sheets and Support

3Gstore Cradlepoint Support CD:

3Gstore's exclusive Cradlepoint Support CD was created by 3Gstore's technical support team and provides step-by-step guides for setting up your new router, upgrading the firmware, documentation and manuals for the router, and more! The Support CD is included FREE when you order any Cradlepoint router from 3Gstore and will automatically be added to your cart when you place your order.

Included on the CD:

• Walkthrough guide of how to set up your router
• Walkthrough guide of performing a firmware update
• 3Gstore.com's custom tipsheets on topics including setting up a gaming console with your router and using WDS
• Current and past firmware versions
• All the documentation and manuals for your router
• The Setup file for Firefox
• A whole library of files and tools to help 3Gstore's support team resolve your issue as quickly as possible (should you ever need to call them)

Below are just a few comments we've received from customers who've been helped by our Support CD:



"The order for router I purchased was made very easy by the salesperson who helped me. All of my questions and concerns we answered and addressed to my satisfaction. The CD that comes with the router proved to be very helpful in setting up the router, which is now up and running very smoothly. It was a pleasure to buy another product through your store."



"I just received my MBR1000 with the 3G Store Custom CD. This router is sweet and you simply cannot beat the price considering 3gstore tech support is included should you need it. I had to setup Port Forwarding and some wireless security. It is doing what I want and it has a very easy to use interface with a built in help menu. Don't try to save money by purchasing anything less. Do what I did and saved up until you can afford the best."



"Tech support is fantastic. Everything they told me shipped and worked exactly as explained."



"Great! I recieved my router in perfect condition. Loved their installation cd. It helped me setup all my gaming systems."



"They went out of their way to ensure I had a new CD since mine was scratched and it took a while, but they were patient with me and really cared that I got things set in motion & working well. I'd highly recommend them, I've even told my parents about them and how they even helped me with my rebate since my delivery was delayed with the CD, I couldn't install my device by the 1st & they contacted CradlePoint for me. Good Guys A++"



"Fast shipping, excellent communication and "idiot proof" set-up instructions via CD."

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3Gstore Tip Sheets:

We are well-known for our excellent customer support both before and after every sale, but did you know that we also provide our customers with an assortment of tip sheets at no additional charge? These tip sheets are easy-to-follow instructional guides created by the EVDO Experts that will help you get the most out of your 3G products and service. These tip sheets are available on 3Gstore.com for $9.99-$14.99, but our customers receive them for free with their router or service order!

• EVDO Gaming Guide: Get your online game on by setting up your Wii, Playstation 3, or Xbox with your 3G router.
• EVDO Guide to Cascading Routers: Connect your 3G router to your existing network or to another router.
• EVDO Guide to the Sprint Port 80 Workaround: If you've encountered the dreaded "Port 80" issue, this document will show you how to fix it once and for all.
• EVDO Guide to WDS: WDS can be utilized to extend your WiFi range by using a second router as a "repeater" or to share resources via your Apple Airport Extreme or Time Capsule.

If you purchased your router or service from 3Gstore and need a copy of one of these, email us with your invoice number and we will be happy to send it to you!

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Technical Support:

We also understand that no matter how much research a person does or how much information we give them, problems can still arise. When you purchase your product or service from 3Gstore, you have access to our one-of-a-kind technical support, whether you ordered your product last week or back in 2005. Each member of our tech support staff is incredibly experienced and knows our product line like the back of his hand, but what really sets our team apart is the level of support we offer each and every customer. By popular demand we now offer per-incident technical support and one year of technical support for non-customers, but anyone who purchased their products from 3Gstore has access to our technical support at no charge!

If you are a 3Gstore customer and need assistance with one of the products you purchased, contact us and we will be happy to help!