February 1, 2011, Boise, Idaho, U.S.A: CradlePoint today announced an agreement with 3Gstore.com to become an Authorized Support Center for CradlePoint products. 3Gstore.com provides exceptional customer service as well as many extras which significantly improve the overall user experience. 3Gstore provides top-notch toll free tech support which is free for their customers. 3Gstore has developed an internally built support CD that simplifies many complex router settings for the customer.
CradlePoint values companies like 3Gstore that help customers directly and to make it easier for customers to purchase, configure and utilize CradlePoint products. As part of the Authorized Support Center agreement, any CradlePoint router that includes a 60 day complimentary firmware upgrade period will automatically be extended to 2 years when purchased direct from 3Gstore.com.
"We have been selling and supporting CradlePoint since their first product came out in 2007 and we quickly realized that helping customers with proper setup and use of their router was key to having happy customers. We are honored that CradlePoint has selected 3Gstore as their first and only Authorized Support Center. For those educated online customers, they will quickly realize that not only do they receive exceptional support, but they also can get firmware upgrades for their routers without having to pay extra," said Michael Ginsberg, President of 3Gstore.com.
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CradlePoint is the leading provider of 4G/3G network router solutions providing business-grade, secure connectivity from 4G and 3G networks to distributed enterprise, small business and mobile consumers. CradlePoint solutions are optimized to provide the highest level of wireless performance and provide management services to ensure the highest level of network uptime. CradlePoint is a privately held company with headquarters in Boise, Idaho. Learn more about CradlePoint products at www.cradlepoint.com.
3Gstore is a Cary, Illinois based company that has been in business as MDG Computer Services since 1988. 3Gstore is considered to be an industry expert in “all things 3G and 4G”. At 3Gstore, businesses can now find everything they need for their enterprise class 3G and 4G solutions. These include 3G devices from Verizon Wireless, 3G and 4G devices from Sprint, 4G devices from Clear, HSPA and HSPA+ devices from AT&T, along with antennas, amplifiers, and routers for all mobile and fixed broadband projects. 3Gstore provides personalized service and advice to clients as well as unmatched technical support. For more information visit http://3Gstore.com, or call 866-3GSTORE or email to sales@3Gstore.com