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Date Added: 07/08/2015 by Diana B. (Denver, CO)
Haven't been able to get this to work yet but the problem seems to be with Sprint.
Date Added: 07/05/2015 by Brian W. (Waltham, MA)
Date Added: 10/02/2014 by Ric Z. (West Olive, MI)
I replaced a Sierra Wireless Compass 597 with this unit. It works great and keeping the old contract was painless. If you need to replace an older stick this is the unit to do the job. It is almost plug and play. You just have to contact your carrier and it is done.
Date Added: 12/22/2011 by Donald V. (Medina, OH)
I spent an hour in chat with you then you dumped me onto Sprint, it turned out the number for this modem was still in use. I had to go though 2 hours with Sprint customer service before they sent me to someone in tech support who fixed the problem for me.
All of this could have been avoided if you had done your job and checked the number out before you sold me the Modem. I purchased a new router also, but do to this experience here I did not buy it from you. I had no problems with that at all.
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