Only customers who bought this item from 3Gstore can write a review - these are all verified 3Gstore purchases
Date Added: 11/26/2013 by Brian M. (Phoenix, AZ)
When I received my product it said I had to update the firmware. I went to the web-site to watch the video telling me how to do that, unfortunately the video was made for a computer technician and I was lost just after plug in the device. I am not sure I will ever be able to use it or not.
We're sorry the video wasn't helpful! Don't forget that we provide phone support, too - I don't see any calls from you. You are more than welcome to call us and our awesome tech team will walk you through the process.
Date Added: 02/05/2013 by John H. (Fredericksburg, TX)
I have been extremely happy with the CBR400 since purchasing it from the 3G Store, especially since I am in the Texas Hill Country and have Sprint broadband in a rural setting. I am also using the 32 in. external omni to jack up the signal to my aircard (EX-720) which is mounted in the CBR400.
But the absolute coolest application I have for the router is through use of the optional 12v power adapter. When we go on a trip in our Ford Flex now, we simply velcro the router next to the right rear side window and plug into the cigarette lighter jack and then we are online wherever we go - including when we park outside a restaurant and go inside with the laptop. It's also way cool on the beach and you can hook other people up on guest mode if they ask! Also, I have the 32 in. omni mounted on a foldable tripod stand that we carry with us in situations like that for an extra signal boost.
I highly recommend the CBR400 to all serious users, and commend the 3G Store for their excellent support...
Date Added: 10/20/2012 by Mark L. (Cheyenne, WY)
Great portable router with a solid feature set, but have not yet been able to set up a hardware vpn tunnel to the MBR1200 at the office. Tech support has been great and they have spent a lot of time with me trying to get the tunnel established but as to date no success. 5 stars for tech support and 5 for the CBR400 when Hardware VPN tunnel is established!
Hardware: Sprint Merlin 250U 3G USB + CBR400 mobile and MBR1200 office
Date Added: 12/07/2011 by Russell S. (Lubbock, TX)
It was easy to set up and works well. I'm using it with a USB760 air card. My only negative is the lack of an external antenna connection for WiFi reception.
Date Added: 11/11/2011 by David A. (King George, VA)
The 3Gstore made the recommendation and they were spot on. Easy to use router with lots of options. We now use Verizon 3G in the Northern Neck of VA (only wireless service our house can see) and it is 15x faster than Wild Blue. Thanks 3Gstore!
Date Added: 10/29/2011 by Janice L. (Oregon, OH)
we love the product, we had the crt500, and it is now replaced. its fast. and the only neg. thing i can if i leave it on , it will shut off after about 2 days or so,. dont know if this is usual or not. other than that love it., janice lauer
Date Added: 09/01/2011 by Ronald C. (Toney, AL)
This was my first Cradlepoint purchase. So far the CBR400 has performed great. Setup was a breeze. I am using it with the new Verizon 551L air card. Both work well together. I had to call Cradlepoint support to get a couple of questions answered. They were great. I use the unit in my home office.
Date Added: 08/12/2011 by Kenny B. (Smolan, KS)
I hooked up my wireless internet card and it started working great! I thought I had a great thing going....then it started losing the connection over and over...I don't use it anymore. I don't know if its the card or the CBR400 thats causing the problem. I just kinda stoped using it. I'll try it out again when I get something else in the future.
Don't forget, tech support is included - give our tech team a call at 866-347-8673, ext 3, so that they can troubleshoot with you and determine why you're losing connection.
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