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Date Added: 01/14/2015 by John Y. (Claymont, DE)
The switch works just as described. If you plug your router into it, be sure to activate the "reset only" feature. Otherwise, you will power off the router and not be able to connect when you toggle the power.
Date Added: 12/14/2014 by IRA H. (HARRISBURG, PA)
Switch did not perform as advertsed; internet went down and switch failed to reboot router - had to manually recycle the router;
Note : this was the second unit delivered , first unit malfunctioned - could not be setup
Per our conversation with you, the IP switch is working properly, there was simply a misunderstanding about its capabilities (you were hoping it operated via WiFi, which it does not). As we discussed, you are welcome to return it or swap it out for another product if you'd like since you are within your 30 day return period!
Date Added: 11/17/2014 by Thor A. (Lakebay, WA)
I am sure it is all my fault, but this didn't work for me:
I wanted a simple re-boot switch that would keep my router running while I was on vacation using GoToMyPC. Instead, this thing is way more complex than I needed, with lots of extra functionality. That functionality would be great for lots of other users, but I couldn't go on vacation taking the chance that I set one of the switches wrong.
The software to get it running did not work. I don't know why, and am not going to mess with it further as life is too short.
I guess all I really need is a $5 timer to shut the power on and off to my router for 5 minutes every night.
We're sorry you had trouble! We don't see any calls from you for tech support - please do contact us, we can help!
Date Added: 11/13/2014 by Robert M. (Damariscotta, ME)
Product was exactly as advertised and the Shipping was fast, what else can a consumer ask for. I will definitely do business with them in the future
Date Added: 10/31/2014 by Benoit P. (St-Hubert, QC)
Just perfect . no glitch no problem on installation work like a charm !!!!!
Date Added: 09/28/2014 by Ron M. (Poland, OH)
Great product. Easy to setup. iOS app works great. Solved my problem of router reset for internet security cameras at a remote location
Date Added: 08/15/2014 by Andreas R. (Stamford, CT)
The device is okay for its price. Unfortunately there are remarkably few usable products like this in any price range. There are a few big problems with this device that seem like they would be very easy to fix. First and biggest is there is no password protect for the device interface. You can't open up access to it on the public Internet because anybody can just log into it. Also, I don't know what port the iOS app uses but that is not password protected either. So again, no public Internet access to it. Another thing that is very wrong with it, is the iOS app that controls it, does not let you enter a hostname for the device. So you can't do something like setup dynamic DNS to access it on the public Internet, even if it was password protected... Fix these things, and you have a first class little device for very cheap! Too bad because we are an IT consulting firm and could probably use a bunch of these if they revise it.
Date Added: 05/25/2014 by Todd C. (Prince Albert, SK)
The build & quality of this device is fine, BUT the firmware has a number of bizarre 'features' which really limit it's usefulness. Unlike most 'ping rebooters', there's no way to tell it what IP to ping, so it simply tries to connect to ''the internet'', but it's not possible to use it on any non-internet network. Also, if you need it to reset some equipment on the loss of connectivity to an Access Point, there is now way to tell it to ping that Access Point, only 'the internet' itself. Also, once the device is deployed in the field, there's no way to really log into it - it has a 'smart phone' application, so you need to have a Phone/Tablet to access it - and there's no Windows or Mac ability to log into it - totally bizarre limitations for a device like this. That all being said, if the limitations do still allow you to program this to fit into your network needs, they are built well and they work fine. I just wish that the programmers would actually have to use them, so that they would have programmed the features that people actually need. :) OH, also - I have to say that shipping/packaging/ordering - that all went really well. :) Nothing bad to say about the sales process at all, sales & shipping was excellent. :)
This particular model IP switch was designed to be controlled by an iPhone or Android App. The configuration is indeed "Fixed" in that you are unable to specify a ping target either internal or external (this is noted in the product description in bold red type). This product does require internet access in order to communicate with the "Cloud Enabled" services in which it provides.
It sounds like you may have just purchased the wrong item for your application/needs. Our Dual Outlet IP Switch model was designed for configuring ping targets that are internal IP's and specifying what to do when there is a loss of connectivity to an access point as you described - I recommend looking into that option and if you'd like to swap things out, call us for an RMA.
Both devices do have web-based GUI's that can easily be enabled to the outside for "Logging into" or managing from a distance. This does require an internet connection with a Static/Public IP address in order to properly configure port forwarding in the router connected to the switch.
Date Added: 04/10/2014 by Harindarpal G. (Riverside, CA)
These are great auto remote outlets. Only the English when the server can't respond needs improving.
Date Added: 04/02/2014 by Charles C. (New York, NY)
My IP Power switch was shipped very quickly. The instructions included we clear and easy to follow. Testing the IP switch was easy. I just found the IP address of the unit and pointed my web browser to issue commands. For the price, I am very satisfied.
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