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Pepwave Surf On-The-Go 3G/4G Router w/ WiFi as WAN (Surf OTG)
Version 2.0

[SUS-AGN1]

Follow up to my review on 12/04/2012. Still does not work with my Verizon 4510L. Have been working with 3GStore support who has been liaison for Pepwave. We have tried many things and I have sent log files back from both the Pepwave and the 4510L. These have included changing both the Pepwave and the 4510L configurations in various ways. As it stands right now 3GStore has said the Pepwave is taking over the support case but I haven't heard from them yet. I will probably have to call them. It has been over 30 days since purchase so I am also probably out my $100 too. Bottom line: If it anything doesn't work within a week just return it. More than likely it isn't ever going to work properly.
Date Added: 01/29/2013 by george t. (belding, MI)

3Gstore Comments:
George, don't agree with your bottom line comment - as we spend much time with every customer when there is a problem. I see that your return was approved AND you are getting your money back - as you tried working with us and obviously didn't work for you. I can tell you that there are many 4510L happy customers using the Surf OTG, sorry that it didn't work out for you.

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