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3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Pepwave MAX BR1 Mini - LTE (North/South America) Resolved: first time setup 00:06:20 12/02/2016
Pepwave Surf SOHO 3G/4G Router w/ 802.11AC WiFi Resolved: wan vs lan ports 00:02:06 12/02/2016
Single Outlet Remote Power Switch - Retail Resolved: FW failure 00:09:59 12/02/2016
Pepwave Surf SOHO 3G/4G Router w/ 802.11AC WiFi Resolved: Q&A Setup 00:16:29 12/02/2016
Pepwave Surf On-The-Go Resolved: Help connecting PC 00:14:46 12/02/2016
SimplyFailover Resolved: verifying connections 00:08:56 12/01/2016
SimplyFailover Resolved: Q&A Setup 00:07:05 12/01/2016
Pepwave Surf SOHO 3G/4G Router w/ 802.11AC WiFi Resolved: vlan support 00:51:18 12/01/2016
Cradlepoint AER1600 w/ Cat 6 Resolved: Checking WAN 00:25:37 12/01/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: Sprint activation 00:01:19 12/01/2016
Pepwave Surf SOHO 3G/4G Router w/ 802.11AC WiFi Resolved: New SOHO MK3 setup 00:12:07 12/01/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: Cellular WAN/ IP passthru 00:20:18 12/01/2016
2-Outlet IP Switch Resolved: Q&A Setup 00:00:47 11/30/2016
Peplink Balance One Resolved: fw update 00:02:11 11/30/2016
Pepwave Surf On-The-Go Resolved: WAW config 00:53:29 11/30/2016
CloudCam HD Pan/Tilt Wireless IP Camera Resolved: email/motion notification 00:30:03 11/30/2016
SimplyFailover Resolved: confirming connections 00:09:20 11/30/2016
Pepwave Surf On-The-Go Resolved: Q&A Setup 00:10:35 11/30/2016
Pepwave Max On-The-Go with Load Balancing Resolved: update for support ticket 00:19:48 11/30/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: Q&A Setup 00:07:05 11/30/2016