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3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Peplink Balance 20 Resolved: Firmware upgrade PSOTG 00:02:10 05/10/2013
Peplink Balance 20 Resolved: Firmware Upgrade 00:02:48 05/10/2013
Peplink Balance 20 Resolved: needs tether tip sheet 00:05:47 05/10/2013
Pepwave Surf On-The-Go Resolved: laptop limitation 00:01:22 05/10/2013
CradlePoint MBR95 Resolved: Clear 4G speed issue 00:14:34 05/10/2013
CradlePoint MBR95 Resolved: activation connection 00:00:49 05/10/2013
Pepwave Surf On-The-Go Resolved: support notes 00:39:33 05/10/2013
Pepwave Surf On-The-Go Resolved: firmware upgrade 00:03:01 05/10/2013
CradlePoint MBR95 Resolved: Basic Setup issues 00:41:22 05/09/2013
CradlePoint MBR1400 Resolved: wifi as wan 00:00:20 05/09/2013
Pepwave Surf Mini Resolved: firmware upgrade 00:12:12 05/09/2013
CradlePoint MBR1400 Resolved: Answered Questions 00:26:53 05/08/2013
Pepwave Surf On-The-Go Resolved: issuing RMA 00:06:13 05/08/2013
SureCall Wide-Band Yagi Antenna Resolved: No line of site 00:05:56 05/08/2013
Pepwave Surf Mini Resolved: assisted w/ reconfig 00:21:32 05/08/2013
Antenna Adapter Cable Resolved: Thought we sent wrong cab 00:02:02 05/08/2013
CradlePoint MBR1400 Resolved: update wlan drivers 00:04:09 05/07/2013
Pepwave MAX BR1 with Verizon 3G/4G Resolved: Configuration 00:47:59 05/07/2013
Pepwave Surf Mini Resolved: assisted w/ config 00:48:35 05/07/2013
CradlePoint MBR95 Resolved: FW Upgrade, quick 00:12:47 05/07/2013