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3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Update Firmware to 6.1.0 00:05:13 04/15/2014
1 Year ECM Standard Resolved: ECM login and access 00:16:59 04/15/2014
Pepwave MAX HD2 w/ Global 3G Resolved: Setup/Alwasys On 00:01:13 04/15/2014
2-Outlet IP Switch Resolved: GTalk issue 00:19:20 04/15/2014
Pepwave Surf On-The-Go Resolved: Escalate to Peplink 00:04:18 04/15/2014
2-Outlet IP Switch Resolved: initial setup 00:43:01 04/15/2014
Single Outlet Remote Power Switch Resolved: IPswitchupdates page 00:06:50 04/15/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: 313U RMA 00:07:10 04/14/2014
Pepwave Surf On-The-Go Resolved: 340U support 00:03:10 04/14/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: 313u compatibility 00:33:36 04/14/2014
Pepwave Surf On-The-Go Resolved: ATT Beam issues 00:24:14 04/14/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: FW upgrade to 6.1 00:07:12 04/14/2014
Refurbished AT&T Momentum (313U) Resolved: answered questions 00:34:23 04/14/2014
Pepwave Surf On-The-Go Resolved: 340U support 00:09:36 04/14/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Firmare upgrade/Alienware 02:16:30 04/14/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: helped change WiFi passwd 00:17:52 04/14/2014
Single Outlet Remote Power Switch Resolved: FW upgrade 00:06:32 04/14/2014
Peplink Balance 580 Resolved: SpeedFusion / Subnetting 00:12:24 04/11/2014
Single Outlet Remote Power Switch Resolved: FW upgrade 00:09:03 04/11/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Consulting RE: Antenna 02:05:56 04/10/2014