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We Support Our Customers

3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
CradlePoint MBR95 Resolved: usb551L/setup 00:23:26 04/07/2014
Antenna Adapter Cable Resolved: replacing 00:08:11 04/07/2014
FME/Male to SMA/Male Adapter Resolved: ordered wrong adapter 00:25:42 04/04/2014
Pepwave Surf On-The-Go Resolved: updated ticket 00:01:42 04/04/2014
Single Outlet Remote Power Switch Resolved: 2 outlet needed 00:00:35 04/04/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: initial setup help 00:17:37 04/04/2014
Trakdot Luggage Tracker w/ 1 Year of Service Resolved: answered questions 00:05:41 04/04/2014
CradlePoint MBR95 Resolved: Firmare upgrade 00:01:47 04/04/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: WAW setup 02:03:35 04/04/2014
Antenna Adapter Cable Resolved: resent invoice 00:06:24 04/04/2014
CradlePoint MBR95 Resolved: iOS 7.1 Devices fail 00:20:59 04/03/2014
Pepwave Surf On-The-Go Resolved: beam support 00:04:41 04/02/2014
Sierra Wireless AirLink LS300 w/ Verizon 3G Resolved: VPN issue 00:15:17 04/02/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: FW 6.1 00:27:09 04/01/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: FW won't update 00:16:54 04/01/2014
Pepwave Surf On-The-Go Resolved: Reconnect WIFI as WAN 00:02:07 04/01/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: LAN traffic fix 00:05:39 04/01/2014
Pepwave Surf On-The-Go Resolved: client list, firmware upg 00:03:28 04/01/2014
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Firmware 6.1 00:02:50 04/01/2014
Pepwave Surf On-The-Go Resolved: firmware upgrade 00:08:12 04/01/2014
 
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