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We Support Our Customers

3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Outdoor Directional Panel Antenna Resolved: antenna aiming, zing 00:06:03 06/02/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: Q&A 00:06:16 06/02/2016
SimplyFailover Resolved: data usage 00:00:17 06/02/2016
Single Outlet Remote Power Switch Resolved: Setup/ Config 00:38:55 06/02/2016
WAN Port Activation License for Balance One Resolved: apply license key 00:06:58 06/01/2016
Cradlepoint MBR1200B Resolved: Q&A 00:29:35 06/01/2016
CloudGate 3G/4G Gateway - AC Power - 3 Yr Warranty Resolved: 1st time setup 01:48:45 06/01/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: apn settings 00:11:30 06/01/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: modem and router setup 00:31:07 06/01/2016
Pepwave AP One AC Mini (2.4GHz & 5.0GHz) Resolved: ap controller, ic 00:13:51 06/01/2016
2-Outlet IP Switch Resolved: first time setup 00:07:18 06/01/2016
Single Outlet Remote Power Switch Resolved: connectivity issues 00:12:42 06/01/2016
2-Outlet IP Switch Resolved: Q&A 00:03:33 06/01/2016
Refurbished Verizon 3G/4G Pantech UML295 Resolved: Q&A 00:01:00 06/01/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: antenna mounting 00:02:47 05/31/2016
SimplyFailover Resolved: Connection/failover test 00:23:26 05/31/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: frequent disconnects 01:06:36 05/31/2016
MobileMark White 4-Cable Thru Roof Antenna (3G/4G/GPS/WiFi) Resolved: mounting questions 00:04:25 05/31/2016
2-Outlet IP Switch Resolved: Q&A 00:07:34 05/31/2016
Warranty Extension - 3 Years (Enterprise Routers) Resolved: verifying warranty time 00:10:15 05/31/2016