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We Support Our Customers

3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: wifi wan captive portal 00:03:09 04/08/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: cs follow-up 00:13:26 04/08/2016
Cradlepoint ARC MBR1400 w/ Verizon Multi-Band 3G/4G Resolved: remote access, static ip 00:02:59 04/08/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: wifi wan vs tethering 00:09:01 04/08/2016
Pepwave MAX HD2 w/ North America 3G/4G Resolved: att sim card connection 00:05:42 04/08/2016
Pepwave Surf On-The-Go Resolved: static ip needed 00:05:21 04/07/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: LAN issue w/other devices 00:26:40 04/07/2016
Pepwave MAX HD4 w/US 3G/4G + European HSPA+/LTE Resolved: strighttalk/virgin sims 00:14:04 04/07/2016
Wilson Signal 4G Direct Connect Amp - AC Power- 4" Antenna Resolved: Discussed results 00:56:06 04/07/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: br1 first time setup 00:13:04 04/07/2016
Pepwave MAX HD4 w/US 3G/4G + European HSPA+/LTE Resolved: sim card slots 00:26:13 04/07/2016
Pepwave MAX HD4 w/US 3G/4G + European HSPA+/LTE Resolved: modem information 00:01:21 04/07/2016
Cradlepoint COR IBR600 w/ Verizon Multi-Band 3G/4G Resolved: Modem FW 00:09:10 04/07/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: Password/ Data tracking 00:11:12 04/06/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: isp disconnecting 00:07:00 04/06/2016
Pepwave Surf SOHO 3G/4G Router w/ WiFi Antennas Resolved: remote access, reservatio 00:20:45 04/06/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: router vs modem, bridge 00:07:22 04/06/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: testing and failover 00:14:20 04/06/2016
weBoost Drive 4G-X 50db Repeater Kit - 470510 Resolved: antenna gain 00:23:57 04/06/2016
Cradlepoint COR IBR600 (No Embedded Modem) Resolved: ip passthrough, nat 00:31:10 04/06/2016