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We Support Our Customers

3Gstore Support Live Feed


Below are some of the support calls from our 3Gstore Support Department. Our support is what makes us not only unique, but the reason that 30% of our orders are repeat customers. Many companies do not provide support, but we do and we are proud of it.

  Summary Call Length Date
Refurbished Verizon 3G/4G Pantech UML290 Resolved: replace with max br1 00:06:51 06/29/2016
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Config help 00:46:30 06/29/2016
2-Outlet IP Switch Resolved: WiFi IC2 setup 00:18:59 06/28/2016
SureCall 50ohm Panel Antenna Resolved: Q&A 00:00:53 06/28/2016
Wide-Band Yagi Antenna Resolved: follow-up 00:05:56 06/28/2016
Peplink Balance One Core Resolved: vlan tagging and balancin 00:30:50 06/28/2016
2-Outlet IP Switch Resolved: config/FW/Q&A 01:38:18 06/28/2016
Wilson Signal 4G Direct Connect Amp - AC Power- 4" Antenna Resolved: extension sma 00:09:52 06/28/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: AT&T static IP needed 00:53:02 06/27/2016
SimplyFailover Resolved: Q&A 00:43:58 06/27/2016
Pepwave Surf On-The-Go Resolved: uml295 compatibilitiy 00:02:00 06/27/2016
Pepwave Surf SOHO 3G/4G Router WiFi 802.11AC Resolved: Poor connection speeds 00:28:38 06/27/2016
Remote Power IP Switch - Retail Resolved: default password 00:00:46 06/27/2016
Pepwave MAX BR1 with North America 3G/4G Resolved: WiFi setup via IC2 00:36:52 06/27/2016
Configure Router with Name & Password Before Shipping Resolved: wifi setup 00:08:05 06/27/2016
Pepwave MAX BR1 With Global 3G GSM Resolved: RMA needed 00:17:08 06/24/2016
Sierra Wireless AirLink Raven RV50 Resolved: Power supply issue 00:02:10 06/24/2016
Peplink Balance One Resolved: wan 1 speedfusion link 00:48:42 06/24/2016
Sierra Wireless AirLink GX450 w/ Verizon 3G/4G w/ Ethernet Resolved: lte signal quality 00:15:17 06/24/2016
Pepwave Surf On-The-Go Resolved: setup with phone 00:17:28 06/24/2016
 
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