Thanks for choosing 3Gstore.com, we look forward to serving you as a customer!

This form is used to order the Sprint 3G/4G USB U600 with Sprint service through 3Gstore. The U600 IS NOW SHIPPING!.

For answers to many common questions, click on tab labeled 'F.A.Q.'
For more details on any section of the form, click next to section name.
If you have any other questions, please feel free to contact us.
We are available via Email, Live Chat and by phone at 866-3GSTORE - (866-347-8673)

For a limited time, add a Cradlepoint PHS300, MBR1000, or MBR1200 router to your order for an extremely low price! See the "order add-ons" section for full details.


If you are using Microsoft Internet Explorer 8, please enable 'Compatibility View' (view a graphic showing you where to click)

Here are some 'Frequently Asked Questions' (and the answers)

Question: How fast is Sprint's 3G service (EVDO)?
Answer: That will depend on what kind of coverage is available where you need it. Check the 3Gstore coverage tool and see what's available where you want service. Make sure to look at "Data" coverage (it defaults to voice). Orange is Sprint's high speed EVDO service, and Green is their 1xRTT/NationalAccess service.

Average Speeds by type of Network:
1xRTT 50 ~ 100 kbps Download and Upload, bursts to 144 kbps
EVDO Rev-A 600 ~ 1400 kbps Download, bursts to 3 Mbps; 200 ~ 800 kbps Upload, bursts to 1.8 Mbps
There are no guarantees regarding speeds. Your speed will vary depending on both the quality of signal you receive at your device and the bandwidth/load at cell tower your device connects to.

Question: How fast is "Sprint 4G" (WiMAX)?
Answer: Answer: Sprint's 4G WiMAX network can provide average download speeds of 3 to 6 Mbps and bursts over 10 Mbps and upload speeds of up to 1Mbps. 4G service is not available everywhere - use the 3Gstore coverage tool to check service at your address.

Question: Is Sprint 3G or 4G service "Unlimited"?
Answer: For 3G, there is no limit to amount of data you can use per month, but overage charges take affect after first 5GB of data per billing month. 4G usage is unlimited.

Question: Are there any other fees involved?
Answer: Sprint will charge a $36 activation fee for new lines of service or $18 for upgrades (activation fees appear on your first monthly bill). If you have an existing corporate-liable account with 20+ lines, the activation charge is waived on 2 year contracts. In addition to the monthly $59.99 fee, there will be varying state and federal taxes, just as there are on your cell phone plan.

Question: Is there a "Free Trial Period"?
Answer: Sprint provides a 30 day trial for your service and their "Satisfaction Guaranteed" promise. Read more about Sprint's "Satisfaction Guaranteed" promise.

Question: Does 3Gstore have a refund policy?
Answer: All items invoiced by 3Gstore.com such as amplifiers, repeaters, antennas and routers, fall under our 14 day return policy

Question: I already have a Sprint account. Do I still need to provide all my personal information?
Answer: No. However, you will need to provide the EXACT name on the account (it is very important that you provide the correct name that is associated with your account. Please double-check to ensure that your Sprint account isn't under your maiden name, business name, etc), your Sprint mobile number and and account number, as well as your PIN number or your security question and answer so that we may add your new line of service.

Question: How do I establish and obtain a NEW Sprint account?
Answer: Please complete our online order form.  The information you supply is completely confidential and is required by Sprint to establish your Sprint account. Please double-check your order to ensure that you have filled out all of the necessary fields; omitting information will delay your order. If you prefer, you can place your order over the phone with one of our EVDO experts by calling 866-3GSTORE mon-fri 9am-7pm CST.
 
Question: Why do I need to provide my social security number?  
Answer: Sprint requires a credit check when setting up a new personal account.  This is standard practice and all wireless providers require this when creating a new service contract. Credit is run through Equifax.  Should you decide not to provide this information, Sprint may require a large deposit to open your Sprint account, as there will not be any reference for past credit history. Deposits depend on the customer’s credit history and generally start at $100 per line which is typically returned by Sprint as a credit to account after one year of good payment history.   Please note that omitting information can delay the processing of your order. 

If you are setting up a business account you do NOT need to enter your personal information (see below).

3Gstore values your privacy and ensures that your private information is never shared with anyone but Sprint’s credit system. Our sites utilize advanced security validation (EV SSL) and this is just one of the many advantages to shopping at 3Gstore.com!

Question: What if I want to open a new Sprint business account?
Answer: In order to establish a Sprint business account, you will need to provide your tax ID and complete all the business information in the EVDO order form.  You do not need to provide your personal information (social security number, etc) for a business account. Please note that it is not unusual for a new business to require a deposit.

Question: How does the Sprint deposit work?
Answer: If Sprint requests a deposit to set up your account, 3Gstore will contact you before moving forward. Once you approve the deposit, the credit card you provided at the time of your order will be charged the full Sprint deposit amount.  After one year of active service, you will receive your full deposit back in the form of credit to your Sprint Account.  

Question: Why do I need to create a 6-10 digit security PIN and security question?
Answer: For your protection, Sprint requires you to establish a 6-10 number digit PIN and security question/answer to be able to access your Sprint account. Your PIN cannot contain more than 3 consecutive numbers of a your social security number or tax ID number. Please write your PIN and security answer down in a safe place as you may need it in the future when contacting Sprint. 

Question: How do I get my rebate?
Answer: All rebate forms and information will be included in the box when you receive your order, and you can also download the forms here. It is your responsibility to submit the appropriate rebate forms and information to Sprint.

Question: What if I subscribe to a fraud-protection service like Life Lock?
Answer: If you have Life Lock, your order may be delayed due to the extra verification that will take place. After your order is submitted to Sprint credit, someone from Sprint’s credit department will call the customer via the phone number that the customer provided to Life Lock.  They will ask a series of questions (e.g., what year did you get your Mastercard, who is your car loan through, who is your home loan through, etc) to verify your identity; once confirmed, we will be notified that we can move forward with your order.

If you have any other questions, please feel free to contact us. We are available via Email, Live Chat and by phone at 866-3GSTORE - (866-347-8673)

3Gstore is unlike any other online reseller! We are very well-versed in the carriers' entire mobile broadband data device product lines, and in many cases we not only have products available for sale first, but we also have online product reviews long before anyone else does. We also sell accessories to help people get the most out of their 3G (including EVDO and HSDPA) or 4G service, such as antennas, routers, and amplifiers.

To help our customers learn about 3G and 4G and mobile broadband, we've talked on the phone for hours on end, answered thousands and thousands of emails, and chatted on every imaginable instant-messaging network. As a result of our dedication, we have sold thousands of mobile broadband devices and countless antennas and routers to happy customers - check out what our customers have to say about 3GStore here: Customer Testimonials.

3Gstore is unique in many ways when compared to other companies selling these types of products. Where else will you find:

  • Employees who are all actual users of 3G and 4G data devices and options/accessories
  • Authorized resellers of all mobile broadband data devices from multiple major carriers
  • Industry experts for mobile broadband accessories like routers/antennas/amps
  • Experienced pre-sales engineering and consultation staff
  • An online store with (rare) EV SSL certificate (read more about why this is so important for safe online shopping)
  • Phone sales/support from 9am to 7pm central time, Monday to Friday
  • PROMPT response to email inquiries
  • Special relationships with vendors, including Cradlepoint
  • FREE post-sales technical support for our entire line of products
  • Experts with Mac compatibility (we were the FIRST to get EVDO working with Macs years ago - we've never paid attention to "not Mac compatible" warnings!)
  • popular EVDO news/portal and user forums
  • Access to exclusive tip sheets and instructions on popular topics such as using EVDO for gaming for FREE to our customers

Without a doubt, the most important reason to deal with 3Gstore is that our expertise allows us to provide our customers with the best possible support before and after a purchase!

  Contact's Information : 
We will use the information provided here as our 'primary contact'. We will direct any questions or communication we have to the person listed here.

If there are any issues with your order, we will call or email you informing you of the status and any action required by you. It is VERY IMPORTANT that you provide valid contact information, and you are responsible for checking your voicemail/email for correspondence regarding your order.
Contact Name: First*:   M.I.:   Last*:
Email Address*:
Home Phone*:
Work Phone:
Contact me by*:

*required field

  EXISTING SPRINT CUSTOMERS provide your account info here: 
If you have an EXISTING Sprint / Nextel account, please fill in fields BELOW. For NEW accounts, SKIP to next section.

Existing account holders must provide their account PIN number. If you do not know your 6-10 digit pin, please provide the answer to your "security question" -
failure to provide your PIN or the answer to your security question will result in order delays.
Name on Account*:
Account Number*:

Sprint Phone #*:

(provide any of the Sprint phone #s on your existing account)
PIN or Answer to Question*: (PINs are 6-10 digits, OR you can provide the answer to your security question. Click "show details" for more info.)
Last 4 digits of SSN or TaxID*:
Are you UPGRADING an existing line, or ADDING a new line? UPGRADING an existing line  ADDING a new line

Phone # to upgrade:


*required for existing Sprint customers

  OR, Create a new PERSONAL Account:
This information is REQUIRED for NEW personal/consumer accounts. Your personal information will be used strictly for the processing of your order and will not be shared.

Your PIN must be 6-10 numbers (no letters!), cannot include 6 or more repeat digits or 6 or more consecutive digits, 4 or more consecutive digits from the SSN or Federal Tax ID on the account, and it cannot be the same as your Sprint phone number or account number.

If you prefer to set up your new account under your business's name and tax ID, skip this section and fill out the "business" section below.
Date of Birth*:
Social Security # *:
Drivers License*:   Expires*:
Create your PIN*: (must be 6-10 numbers, click "show details" to read more before choosing your PIN)

Select a Security Question*:


Security Answer*


*required for customers creating a new personal account

  OR, Create a new BUSINESS Account:
This information is REQUIRED for NEW business accounts. Your personal information will be used strictly for the processing of your order and will not be shared.

Your PIN must be 6-10 numbers (no letters!), cannot include 6 or more repeat digits or 6 or more consecutive digits, 4 or more consecutive digits from the SSN or Federal Tax ID on the account, and it cannot be the same as your Sprint phone number or account number.

If you prefer to set up your new account under your personal info, skip this section and fill out the "personal" section above.
Company Name*:
Federal Tax ID*:
Person authorized
to sign for Business*:
Create your PIN*: (must be 6-10 numbers, click "show details" to read more before choosing your PIN)

Select a Security Question*:


Security Answer*


*required for customers creating a new business account

  Product and Contract Options: 
  • The monthly plan for 3G/4G devices like the U600 is the same price as 3G service, $59.99/mo. 4G usage on this plan is unlimited, but 3G usage is still limited to 5GB/mo with overage charges thereafter.
  • All 3G plans established on/after 11/02/08 are subject to overage charges. see http://www.evdoinfo.com/content/view/2536/64/
  • All Sprint devices are shipped pre-activated to ensure they will not be dead-on-arrival.
  • Latest rebate forms are available here.
  • There is a $39.99/mo 2yr contract available for CORPORATE LIABLE accounts. The monthly fee provides 500mb allowance before overage charges.
  • Insurance is $7/mo with a $50 deductible, and covers device defects as well as damaged or lost devices.
  • Static IP address can be enabled on business or consumer accounts. more info in this article.
  • If you are requesting an upgrade, please provide existing device phone#'s in order notes. We may have to contact you to confirm eligibility.
Service Type:  For more info, click on 'SHOW DETAILS' above^
Quantity Device You Are Ordering   
Data Plan: 59.99/month, 2 Year Plan -- (overage charges apply after 5GB of 3G usage. read details!)
Insurance: Decline  Accept ($7/mo, $50 deductible)
Static IP Address: No  Yes (adds $3/mo to monthly rate - more info on static ip address option)
  Order Options: 

SPECIAL PACKAGE PRICING
The prices listed are after special package discounts available only when bought with a Sprint device with a 2-year service contract. The special pricing listed below reflects INSTANT DISCOUNTS - no rebate is necessary!

To order router, amp or other options, please choose from 'tabs' at top of the section.
Note: all routers bought in a package with device on 2yr contract are automatically upgraded to latest firmware and tested before leaving our warehouse. This is normally a $15 upgrade, but you get it free with package purchase!

If you need an item that is not listed anywhere, please specify what you want in 'Special Notes' at bottom of form.


Which Router Is Best For You?
check out complete 3G/4G Router Compatibility


note: use Control or Command key to select multiple items

note: use Control or Command key to select multiple items

note: use Control or Command key to select multiple items

note: use Control or Command key to select multiple items

  Credit Card BILLING Address: 
This address must exactly match the address your credit card company has on file, or we will not be able to process your order. You can specify a different shipping address below if desired.
Address 1*:
Address 2:
City*:
State*:
Zip*:

*required field
  Shipping Information: 

It is 10:55 PM CST in Cary, IL -- The cut off for same day shipping for Sprint orders is 1pm CST. Orders placed BEFORE 1PM are likely to ship same day, but lack of complete information or Sprint Credit Check issues may delay your order. Orders placed after this time are likely to ship the next business day.

3Gstore store orders ship via FedEx and you will select your shipping option in the next step.

After placing your online order, you should immediately receive an order acknowledgment email that serves to recap your order. Most orders will ship from our Cary, Illinois warehouse. After your order ships, a FedEx tracking number will be emailed to the email address you provide on this form. More Important Shipping and Returns Policy Information

Ship to Billing Addess?: (if checked, leave shipping info blank)
Address 1:
Address 2:
City:
State:
Zip:
  Additional Information: 

Coverage Info:

  • Here is a link to the Sprint 3G/4G Coverage Map tool -> 3Gstore Coverage Tool
  • Map accuracy is inconsistent. Please make sure the pushpin on map accurately represents address.
  • Sprint 4G WiMAX service is represented in blue, 3G EVDO is represented in orange, 2G 1xRTT (NationalAccess) is represented in green.
  • If you aren't sure about what map shows you, feel free to contact us

Computer Info: Please list your computer's Make & Model; Operating system you use; and Slot type you have, if any.

Special Notes: If you want to order something you don't see listed on this form, indicate it here. If you need us to call you, indicate it here.

Referred By: How did you find us? Who referred you to us? If searching online, what term did you search for?

Coverage Research   <-- You must answer this question.
Computer Info
Special Notes:
Referred By:
Redemption Code:
If you were assisted with this order, please select by whom:
  
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