Only customers who bought this item from 3Gstore can write a review - these are all verified 3Gstore purchases
Date Added: 12/14/2012 by David G. (Batavia, IL)
The Peplink router that I ordered from your store is working flawlessly for me!
Date Added: 08/15/2012 by Anthony D. (Erie, CO)
This is an amazing piece of equipment that actually does what it says. I had it set up in 30 minutes and after learning the workflow of it's interface, find it very intuitive. We have two dsl lines and a wifi antenna and it really does failover when one goes down. Years ago, this would have been $1000! I am very thankful that such a great piece of equipment is affordable.
Date Added: 05/27/2012 by John C. (Raleigh, NC)
Update to my 10/12/2011 review. I have been using this router with WAN 1 on DSL, WAN 2 on cable modem, and WAN 3 on a USB 3G U720 for almost nine months routing both VPN and non-VPN traffic from direct connected as well as Linksys WRT160N and Cisco 891 (VPN) uplinked routers. It has performed flawlessly on all fail-over functions and I have never had to reboot it even once. Event reporting shows clearly when it failed over between WAN connections. Great product.
Date Added: 05/04/2012 by robert g. (pleasant valley, NY)
works like a champ.
Date Added: 01/12/2012 by Srinivasan M. (Fremont, CA)
It just works out of the box. The UI is simple and easy to understand. This was probably one of my better networking decisions. I have bought routers from Netgear/Linksys before and while they are good they all have some rough edges.
Date Added: 11/15/2011 by Edward C. (Newfoundland, NJ)
Bought the Balance 30 for my small office after some thorough technical research and with high expectations. Unfortunately, after extensive configuring and testing including with PepLink tech support, it was impossible to configure to meet my needs.
I faced several performance issues with the router but the "show stopper" was that it could not be configured to successfully implement PPTP pass-through to support my VPN needs. That capability is clearly adverstised as being supported by the Balance 30, in fact Peplink even offers a brief app note on the function. Problem is, it just dowsn't work, and after days and days working with Peplink, the couldn't make it work either. I chose to "cut my losses" and not waste more valuable time on this device and to return it to 3GStore where I purchased.
I was then further disappointed by 3GStore's return process. After detailed discussions with their rep about my technical problems with the Balance 30 including providing access to the support exchanges with Peplink, 3GStore decided they would charge me a 20% restocking fee on my return. I argued that the device did not perform as advertised and that's the cause for return which is through no fault of mine. They insisted on imposing the fee.
Fine, I suppose if 3GStore needs my $75 that bad, they should keep. Needless to say, this was the first and last time I'll do business with 3GStore. ...Buyer beware!
Hello, in looking at your order history, it looks like you refused to work with Peplink after they were willing to work with you more to get this working. Also, when you returned your item you for a refund, many of the items including in the box were not returned to us. Your credit was issued 3 business days after we received your router. On a side note, we were experiencing a similar condition with a Balance 30 we use at 3Gstore.com, unable to access a PPTP server within our local network. After working with Peplink, we found that another computer within our local network was requesting the same port via UPnp and that was the reason why things didn't work.
Date Added: 10/12/2011 by John C. (Raleigh, NC)
This router was easy to configure and does exactly what it says it will do. I have tested it using both DSL WAN and 3G modems on the USB interface and fail-over in both directions works flawlessly. The firmware upgrade was a nice surprise in that it added excellent real-time statistics reporting. I have used this router both in front of and behind another VPN router using DHCP without issues. I did have an unresolved problem getting a Linksys WRT160N router behind it working in a double-NAT configuration but had no problems getting a Cisco 891 router to operate the same way, so I must have done something wrong with the Linksys unit. I also was able to configure port-forwarding using a Slingbox that worked well to work around the problem that the Slingbox uses the same default IP address as the DSL modem. One minor inconvenience I had with this router is that the automated configuration utility for the Slingbox has a list of popular routers that it supports of which this less-popular Peplink unit is not included, so manual configuration was necessary and this is probably true of many other manufacturers who supply router configuration information for their products only for more popular routers. Finally, I should mention that I have not yet tried to use the load-balancing feature on this router as I have not yet installed the cable modem for 3-way WAN. It also worked well using a Netgear 3G router with a U720 card plugged into the WAN2 port instead of the on-board USB port. My final configuration is multiple switches and access points plugged into the LAN ports on this router as well as a single VPN router uplinked into it. All in all I am very happy that this router does exactly what it is supposed to do at a good price, has been rock-solid stable, has excellent administrative and surprisingly good reporting tools.
Date Added: 07/08/2011 by Ed G. (Cary, IL)
I have owned 3 different CradlePoint routers over the last 3 years and they worked pretty well. However, I am IN LOVE with the Peplink Balance 30. It does so many things that the CradlePoint doesn't do and that I need: instant load balancing, bandwidth monitor/tracking/notification and shutting down if I get close to my bandwidth limits. This is an enterprise quality router for a fairly low price (for what it does). A great router, if you have a 3G/4G card or not. I also picked up a Peplink Surf Mini, so I can have a 3rd failover to WiFi, and use the hotspot on my iPhone to keep my whole network up - very cool. Would give 10 stars if I could
Date Added: 07/08/2011 by JACQUELYN M. (SAN FRANCISCO, CA)
Excellent router, superior load balancing options and a great UI.
Date Added: 06/15/2011 by Alan L. (Keswick, Cumbria)
prompt delivery. Good gadget.
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