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Date Added: 06/14/2016 by Enviro-Controls. (Chanhassen, MN)
Date Added: 05/01/2013 by Douglas F. (Burnaby, BC)
Service was great and product shipped on time. One word of caution with this or any other cellular modem. If you need to locate the device from the outside world, a standard data plan from most carriers (we used AT&T) will not work. Standard data plans use routed addresses that are not visible on the Internet. The modem has dynamic DNS but this does not help. You will need to contact your account person at AT&T (you need a business account) to get them to provide a public address. You don't need a static address, just a public one. They will give you special APN settings to get this to work. The APN settings on their own are of no use, they have to add your account to the network they put you on or it still won't work. Unit is easy to setup and the dynamic DNS works if you have a public address. My account rep says there is no additional charge for this but so far they haven't done it yet so I am not completely sure. AT&T tech support was completely useless, you will need to contact your sales rep.
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