Only customers who bought this item from 3Gstore can write a review - these are all verified 3Gstore purchases
Date Added: 07/11/2018 by John H. (Helotes, TX)
The two parts of this review are (1) the router and (2) 3GStore's help and support, pre- and post-sale. Both are excellent. The router is a low-end business router and from what I've seen it's hugely better than the routers advertised for consumers or sold in big box stores. This is a router you could build a business around if you needed to and still feel secure that there were no massive vulnerabilities when you bough it, and if a vulnerability ever arose that Peplink would take cafe of it, quickly and effectively, in contrast to the performance of consumer router manufacturers. The Pepwave Surf SOHO is an excellent router. As for the 3GStore, I'm exceptionally pleased with their quick delivery and support. I was not a tech guy and was a little unsure about settings, but 3GStore support helped me past that, both with the excellent library of how-to documents and a phone call when I was stuck. When I'm in the market for any tech gadget now I look first at the 3GStore because I'll always buy from them first. I'm a fan.
Date Added: 06/30/2018 by Stan. (COLUMBIA, MO)
Adequate performance, with great security.
Date Added: 06/29/2018 by Albert J. (Homosassa, FL)
The product arrived fast and in great shape. The router is performing as expected. Fast and solid Wifi connections.
Date Added: 06/24/2018 by Denise T. (Petrified Forest Natl Pk, AZ)
My second Pepwave Surf Soho router. Excellent router and 3G Store is the place to buy for great customer service and support.
Date Added: 06/22/2018 by Robert C. (Tucson, AZ)
My home office is now converted over to the Surf SOHO router. Better security, a separate Guest LAN for my IoT devices, a backup internet connection to take over during the occasional connectivity drops during the day. Transition went fairly well. I really appreciate the actually helpful Help feature; what a pleasant change from the usual.
One lesson on the Guest LAN: my ST hub would not obtain an IP address from the Guest LAN (assigned to port 1) until the port was classified as an Access (not Trunk) port.
Date Added: 06/21/2018 by Neil R. (Delmar, NY)
This is a great router, easy to set up and very, very secure. However, its wireless transmission range is not as great as I had hoped. Even with Output Power set to Max and Boost enabled, my signal drops off after about 45 feet. I had hoped for better than that so that I could use my wireless devices in my backyard during the nice weather. Still, I give this router four stars because it does everything else so well. I would buy it again.
Date Added: 06/21/2018 by Robert. (Frederick, MD)
My setup went smoothly, and it has good Wi-Fi power.
It has features that are useful and secure, and I found the Michael Horowitz articles (routersecurity.org) very useful for the initial secure setup, and as general info for this router.
I haven't had it long enough to know if it's really a 5-star product, but the Horowitz info regarding the product, the company history and its customer service gave me the confidence to do this.
I also appreciated the post-sale call by 3gstore, with an offer of support for any issues within a year.
Date Added: 06/19/2018 by Dirk. (Shrewsbury, MA)
Shipping was quick, product arrived in excellent condition. Quick start manual and firmware update function within the user interface gets you started quickly. Connection only tested with one computer so far before transitioning the other devices. Highly recommended.
Date Added: 06/18/2018 by Jay M. (JOHNSON CITY, TN)
Easy to setup for a basic user with lots of advanced settings to optimize security and network settings for a power user.
Date Added: 06/17/2018 by Frank H. (Castle Rock, CO)
I'm new to this router, but initial setup was painless. My ISP is Comcast. No trouble to get Pepwave up on their network. No assistance was needed either by Peplink or Comcast. There's plenty of documentation available. Setting up email notification was a bit tricky, but that's because of my security setup with Google ( gmail ). I was able to resolve the issue within a day. I'm also running the latest firmware.
There's quite a bit to absorb with this capable router, but there's also lots of helpful documentation.
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